Freedom to do the things that matter

Automate routine operational tasks with Vouch’s Guest Experience Platform to focus on guest interactions that impress.

Freedom to do the things that matter

Automate routine operational tasks with Vouch’s Guest Experience Platform to focus on guest interactions that impress.

Freedom to do the things that matter

Automate routine operational tasks with Vouch’s Guest Experience Platform to focus on guest interactions that impress.

Press

Clients

Guest Experience Platform

Contactless Hotel Solutions that
Increase Productivity, Grow Revenue and Enhance Guest Satisfaction.

Discover how you can accomplish these by incorporating your operations with Vouch.

Introduction of Vouch & Our Platform (2mins)

Hotel Guest Journey Redefined (1min)

How Vouch Can Help Your Hotel (46sec)

Vouch X Andaz Singapore (3mins)

Guest Experience Platform

Contactless Hotel Solutions that
Increase Productivity, Grow Revenue and Enhance Guest Satisfaction.

Learn how you can achieve these and more by integrating your operations with Vouch.

Mobile Check-In

Enable guests the convenience of check-in when they confirm their online booking to their arrival at your hotel’s doorstep. In under three minutes, the 3-step process can be quickly completed from your guest’s mobile phone. Get in touch to learn more about the latest hotel technology rocking the industry!
Vouch Mobile Check-in module on Guest Experience Platform, allowing guests to check-in at pre-stay before arriving at hotel on their mobile phones
Vouch Digital Concierge module on Guest Experience Platform, giving instant answers to frequently asked questions FAQs

Digital Concierge

Keep your guests informed and updated with Vouch! Accessible 24/7. Our digital hotel concierge promptly and instinctively responds to recurrent guest queries without requiring dropping in at the hotel concierge counter or dialing in the call center.

Room Requests

Enable your guests to acquire amenities and housekeeping items from their mobile phones while boosting guest service standards. Missed housekeeping calls are circumvented.
Vouch Room Request module on Guest Experience Platform, allowing guests to ask for housekeeping items, loans and requests on mobile phones
Vouch Facilities Booking module on Guest Experience Platform, allowing guests to book facilities swimming pook gym spa and book appointment on mobile phones

Amenities Booking

Uphold designated occupancy limits hassle-free by automating amenities usage management and enabling guests to pre-book their scheduled slots for amenities such as gyms and swimming pools.

Contactless Dining

Promote additional revenue by fostering room service offerings from our guest experience platform. Our contactless digital menus allow in-room guests to bypass the call centre and send error-free orders directly to your kitchen.
Vouch Contactless Dining module on Guest Experience Platform, allowing guests to browse room service restaurant menu and place F&B orders on mobile phones
Vouch Revenue Generation module on Guest Experience Platform, allowing upsell for hotel to increase sale revenue over mobile phone
Make your offerings known and encourage your guests to fully immerse in the experience curated for them. Automate upselling with this contactless smart hotel technology software at timely opportunities to capture sales in a seamless, natural approach.

Easy Integration

Further enhance efficiency and streamline workflows by integrating Vouch into your existing systems. With hundreds of man-hour savings, your operations will finally find the time to focus on the essential guest experiences that genuinely matters.

Client Testimonials

Benefits

Vouch Digital Concierge Benefits Appless High Usage

App-less Interface

The web-based guest experience platform is easily accessible with no app or software to download, resulting in high usage rates.

Vouch Digital Concierge Benefits Increase Revenue

Increase Revenue

Communicate instantaneously with your guests through our platform to influence spending during their stay.

Vouch Digital Concierge Benefits High Efficiency

Supercharge Efficiency

Streamline low-impact guest interactions, freeing up staff management to focus on high-value activities.

Vouch Digital Concierge Benefits Integrated System

Seamless Integration

Integrate systems such as HotSOS and FCS and manage all your data in one place.

Vouch Digital Concierge Benefits Multiple Languages

Multi-language Capability

Break the language barrier and communicate seamlessly with non-English speaking guests.

Vouch Digital Concierge Benefits Data Analytics

Insightful Analytics

Learn more about guest behaviors and make data-driven decisions for more efficient operations.

Real Results From Andaz Singapore

%

online queries automatically answered

%

drop in
front desk load

%

reduction in call
centre volume

Find out how the implementation of our contactless smart hotel technology has impacted our clients.

Real Results

%

of online queries automatically answered

%

drop in
front desk load

%

reduction in call
centre volume

Find out how the implementation of our contactless hotel technology has impacted our clients.

Why Vouch

Vouch Low infrastructure cost

Low infrastructure cost

No additional hardware is required from hotels.

Vouch Fast Deployment

Fast deployment

Deploy our system in as little as 3 days.

Vouch High Usage Appless Platform

App-less Platform

High guest usage and satisfaction rates.

Vouch Multi-Service Vendor Partner

Multi-Service Vendor

Complete digital solution for all guest touchpoints.

Vouch Modular Services

Modular Services

Sign up only for the services you need.

Supported By Singapore Government Bodies And Beyond

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